Shipping policy

Order Processing

All orders are processed within 1–2 business days. Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number so you can follow your delivery every step of the way.

Delivery Times

We ship worldwide and delivery times vary depending on your location. Most orders arrive within 5–14 days from the date of dispatch — many of our customers receive their orders even sooner. In rare cases, such as high demand periods or remote locations, delivery may take slightly longer. Rest assured, we are always working to get your order to you as quickly as possible.

Shipping Carriers

We work with trusted international courier partners to ensure your order is handled with care. The carrier assigned to your order may vary depending on your country and location — all of them are reliable, trackable services.

Shipping Cost

Shipping is completely free on all orders, no minimum spend required.

Questions?

If you have any questions about your order or delivery, don't hesitate to reach out to us at support@avenluma.com— we're always happy to help.